We very rarely share the positive reviews we receive from our clients but the other day we received a pretty special one from one of our new Print Shop users, Damien Lovegrove. He's a "go for it" guy who'd launched his store within a week of deciding to use Print Shop, and within days of that made his first large format canvas sale. We're sharing his review for two reasons: It offers great advice for anyone starting out — why he chose the platform, and the challenges he faced when setting it up. If you're already using Print Shop we'd love your thoughts over on the insider about what features To View More >>

I'm going to be a bit pushy here. Our series on selling albums talks about:  — setting expectations — making it clear you sell them, and why! — making it easy for your clients to buy — not coming across as "pushy or sales-y" etc. I think that's good, sensible stuff — I helped write them, so there's that! — but let's face it, they lack something: ambition. Sales-ambitious or sales-shy? Portrait and wedding photographers come in all shapes and sizes, attitudes and ambitions, but one of the most important things that define them is surely their attitude to To View More >>

Are you about to be married, or just married? Congratulations! My own wedding day went by so fast, it was only when I saw the photos that I realised how much I'd missed. For some of us I think photography seems like just another item to check off our planning list, but what a difference a day makes! I was so glad I had a good photographer, and beautiful images I could be proud of. Queensberry Bride is dedicated to you, your wedding and especially your wedding photography. We have great advice about choosing a photographer, and links to our photographer directory if you're still undecided. We want To View More >>

Ideally I like to see the Problem Reporter empty every time I finish a design, but it isn't always, and you're probably the same. By default, any errors you can't ignore are listed first in the Reporter - the ones with the little red and white "X" against them. We can't make your album until they're corrected, so PJ won't let you send your order until they are. The items with the little yellow warning triangle you can ignore if you like. They're sorted into spacing issues, then sizing issues, and lastly alignment issues. Obviously, you want to take care of your red issues first. Complete your To View More >>

On a quiet day we get over 50,000 spam emails! One of us alone used to have 3-4000 to deal with. Lucky them. Of course we screen spam in the normal way. In the past we even used to check to see if anything legitimate had been filtered out. It happens occasionally with all filtering systems. But the sheer flood of spam has made this impossible, and forced us to tighten our procedures. If you suspect that your email is not getting through please phone (don't email!) and let us know. We will put your email address on a "white list" to ensure we receive it in future. Best wishes from the Queensberry To View More >>